What Info Does DudeSpin Collect?
The primary category of information DudeSpin collects is the data you provide directly. You supply it when interacting with various site features. For example, when you create and verify a DudeSpin account, you may need to submit your passport, ID card, or driver’s license.
Some information about you is transmitted to DudeSpin automatically. This includes your IP address, operating system, the device you use to access DudeSpin, crash reports (if the site or app encounters an error while you’re using it), and similar technical data.
DudeSpin only occasionally obtains information about you from third parties. For instance, the site may request information from its payment processors about customers when necessary to comply with AML and KYC procedures.
Legality of Processing Your Data
The primary legal basis that permits DudeSpin to collect information about you is the contract you accept during registration. In addition, DudeSpin is subject to anti-money laundering and know-your-customer requirements imposed by applicable gambling regulations and licensing authorities. These obligations allow the site to lawfully process certain data, especially payment details.
How DudeSpin App Uses the Collected Data
Why does DudeSpin collect such a wide range of information about you? The site uses it to:
- Verify eligibility to use the app: the DudeSpin application must ensure you are at least 18 years old and reside in an eligible jurisdiction, such as Australia;
- Fulfil legal obligations: DudeSpin is required to carry out AML and KYC procedures (as demanded by regulators), which necessitate certain payment and identity data;
- Provide support: if you encounter a bug or issue, diagnostic details about your system or transactions can help the DudeSpin support team resolve the problem;
- Improve the service: by collecting and analysing how you interact with the platform, DudeSpin can make performance and usability improvements;
- Promote responsible gambling: by monitoring how much time and money you spend on DudeSpin, the site’s specialists can better assess whether you may be experiencing gambling-related harm;
These and other points within the Privacy Policy may be updated from time to time. If changes occur, DudeSpin will notify you promptly and provide the opportunity to review all updates.
Sharing Your Personal Data
Under DudeSpin’s Privacy Policy, the site may share your personal data with third parties. Who might receive it? First, your information can be shared with other companies within the DudeSpin group and with service providers (payment processors, game developers, etc.).
Another category of recipients with whom DudeSpin routinely shares data includes regulators, law enforcement agencies, government bodies, courts, fraud prevention organisations, licensing authorities, eSports governing bodies, and similar entities. This sharing is often necessary to comply with AML and KYC requirements.
How DudeSpin Protects Your Data
The platform stores a large amount of sensitive information within its systems, which requires robust protection. To ensure this, DudeSpin uses strong encryption. Standard TLS (Transport Layer Security) is applied when you transmit your data and when it is held on DudeSpin’s servers.
Alongside encryption, DudeSpin employs common network security measures. These include firewalls, intrusion prevention systems and network segmentation, all of which are monitored and maintained according to recognised industry standards. To strengthen network security, DudeSpin maintains a dedicated security team that continuously reviews security systems, event logs, notifications and alerts from all systems to detect and respond to threats.
Additionally, DudeSpin restricts access to your information. Only a very limited number of company employees, contractors and agents have access to the data you provide.
Data Retention
You can remove some of the data you’ve provided to DudeSpin at any time; certain data is deleted automatically; other information is retained for as long as DudeSpin considers it necessary. Why is data retained? Most commonly, retention is required to comply with laws that oblige DudeSpin to perform AML and KYC procedures (both of which require access to your information).
Your Rights Towards Your Shared Data
Here are some of your principal rights in relation to personal information you have shared with DudeSpin:
- To know what information about you is held by DudeSpin;
- To correct any information that is inaccurate or misleading;
- To request that DudeSpin erase all data about you if it is no longer necessary for processing, if you have a lawful basis for erasure, if your data has been processed unlawfully, etc.;
- To request that DudeSpin restrict the processing of your information;
- To lodge a complaint with the Australian data protection authority.
If you wish to make any of these requests, send a corresponding message to [email protected].